Our road to normalcy is proving to be a very long slow road, but at least we've covered a few miles. Since my last post we have gotten a water damage restoration crew to dry the house out (16 powerful fans, 6 industrial dehumidifiers and an air scrubber running for 96 hours straight, plus just about everything ripped out of the second floor), and we got the windows replaced. The insurance adjuster finally came out Sunday morning but was only able to write us a check and re-assign us to a higher level adjuster since she was not equipped to assess our level of damages. I must have called them 3-4 times to update my claim with descriptions of the increasing severity of the damages we noticed, but they apparently would not believe me or my agent. Now our claim is escalated to the $35000+ level and another agent is coming out on Wednesday so that we can maybe finally get a roofing crew out here. The good news is they do seem to be willing to pay for a lot of small things like spoiled food losses and even to compensate us for all the time we've spent cleaning up debris and removing wet floors and ceilings.
To add to the misery, now our A/C isn't working. It's included on the claim and our agent got us a repair service to come out tomorrow, but right now it's the 5 of us sleeping in the master bedroom with a portable A/C. It's kind of like living in a one-bedroom apartment within our home.
Monday, September 29, 2008
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment